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Privacy Policy

Personal details taken from clients on-line or during consultation procedures will be kept safe and in the strictest confidence. We would, on occasion like to send you details of open evenings and special promotions. If you would rather not receive these please let us know.

Purchase of Retail Products

All products must be paid for in full at time of purchase or ordering.

Gift Vouchers

Gift Vouchers are non-refundable and are valid for 5 years from the purchase date and will not be accepted after the expiry date.. Vouchers cannot be redeemed for cash, sold or transferred. The voucher handed to the receptionist at the start of your service. You are not under obligation to use the full value of your vouchers during one session. Late cancellation and “failure to show” terms as laid out above also apply to gift vouchers.

Price Alteration

We reserve the right to alter prices without prior notice.

Smoking

Please note that it is illegal to smoke anywhere in the Salon.

Data Security

Personal details taken from clients on-line or during consultation procedures will be kept safe and in the strictest confidence. We would, on occasion like to send you details of open evenings and special promotions. If you would rather not receive these please let us know.

Medical Conditions

Please inform your creative of any medical condition including pregnancy prior to booking as some services may not be appropriate for you.

Children

Please understand that we cannot accommodate children under 13 unless supervised by an adult during your treatment.

Payment

Cash payments and most credit and debit cards are accepted. All prices include value added tax at a current rate.

Patch Testing

Patch testing is required for Hair colouring services 48hrs prior to your first appointment, or if you have not visited or had Hair Colour in the last 6 months. Also it is necessary to have a new skin allergy alert test if you have had Covid-19 or coloured your hair at home yourself since your last visit to our salon.

Personal Items

Please ensure you retrieve all your personal items before leaving the premises as we cannot be held responsible for lost items.

Purchase Policy

By clicking “Place Order” you confirm you have read and accepted our terms and conditions.

Return / Refund

If you are not 100% completely satisfied with our product(s) or service, please contact us and we’ll do everything we can to put things right. Please note we never want anyone to be unhappy but refunds are discretionary and are issued on a case by case basis.

Liability Waiver

A small percentage of individuals can experience adverse reactions due to the application of hair colour. While rare, symptoms can include burning, redness, itching and/or swelling. Due to the variety of ingredients used in these products, these symptoms may occur even if you have had the service in the past with no reaction. OB-1 Hair can administer a “patch test” to determine if you will experience a reaction. This test must be administered 48 hours prior to your appointment. You have the right to request a patch test prior to every service at no additional charge to you. By accepting this you have agreed that you will arrange the appropriate tests for you.

The following cookies load by default:

Strictly necessary cookies
These cookies are essential for visitors to be able to browse the website and use its features. None of this information can be used to identify visitors as all data is anonymized.

Site session
Purpose: To remember different visitor preferences on the website.
Duration: For duration of browser session.

Preferred language
Purpose: To be able to provide the website in the visitor's preferred language (if the website contains multiple languages).
Duration: 1 year.

Currency
Purpose: To be able to show prices in the currency matching the visitor's preferences.
Duration: 30 days.

Google Recaptcha
Purpose: To be able to validate whether the visitor is human and to limit the amount of spam from contact forms.
Duration: 1 year.
Provider: Google.


Third-party cookies
These cookies collect information about how visitors use the website, like which pages they've visited and which links they've clicked on. None of this information can be used to identify visitors as all data is anonymized.

ga
Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Duration: 1 year.
Provider: Google.

gid
Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Duration: 24 hours.
Provider: Google.

gat
Purpose: Used by Google Analytics to throttle request rate.
Duration: 1 year.
Provider: Google.

We also integrate with social platforms on this site that allow you to connect with your social network in various ways. Social media integration will set cookies through the website which may be used to enhance your profile on social media sites or contribute to the data they hold for various purposes outlined in their respective privacy policies.